1. Overview
FileComplaint.online is an educational, informational website. We do not require account registration, login credentials, or third-party tracking cookies to read our guides or use our sample templates.
2. Information collected via our online form
When you voluntarily choose to use our "Get Help" form, you submit:
- Your name
- Your email address, which we verify by sending a one-time code
- Your telephone number
- The name of the company or organization you have a dispute with
- A factual description of what happened
To operate the form we rely on service providers: an email delivery service that sends your verification code, and Google Forms, which records your submission for our team to review.
3. Strictly no sensitive financial credentials
We explicitly instruct visitors NOT to submit passwords, ATM PINs, one-time passwords (OTPs) from their bank, full credit card numbers, or CVV security codes. If any such information is inadvertently provided, it is deleted immediately.
4. How we use submitted information
Information submitted through our form is used exclusively to:
- Review the circumstances of your dispute
- Provide educational guidance and identify relevant official dispute channels
- Communicate directly with you regarding your inquiry
We do not sell, rent, or trade your contact information with commercial marketing companies or third-party lead brokers.
5. Data deletion & inquiries
If you have submitted details through our online form and wish to have your record removed, email us at complaintgrievances@gmail.com.